配送ポリシー

Every Baby Peanut product is made to order and personalized specifically for you.

Production Time

Production typically takes 2–5 business days before your order is shipped.

Production times are estimates and may vary depending on the product, order volume, holidays, and other circumstances.

Shipping Time

🇺🇸 United States: 3–5 business days
🌎 International: 7–15 business days, depending on the destination

Shipping times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs processing, holidays, weather, or other circumstances outside our control.

Once your order has shipped, you will receive tracking information by email when tracking is available.

Personalized Orders - No Returns or Exchanges

Because Baby Peanut products are personalized and made specifically for each customer, we do not accept returns, exchanges, or cancellations for personalized or custom-made orders once production or artwork preparation has begun.

Please carefully review all personalization details, including names, dates, photos, sizes, colors, and shipping information before submitting your order.

Baby Peanut is not responsible for errors caused by incorrect or incomplete information provided by the customer.

Damaged, Defective, or Incorrect Items

We want you to receive your order exactly as intended.

If your item arrives damaged, defective, incorrectly produced, or you receive the wrong product due to an error on our part or our production/fulfillment provider, please contact us within 14 days of delivery and provide clear photos of the item and the issue.

If the issue is confirmed, we will arrange a free replacement at no additional cost to you.

Please note that replacement eligibility does not apply to errors resulting from incorrect personalization details, photographs, shipping addresses, or other information provided by the customer.

Questions?

Our support team is happy to help.

Email: support@babypeanut.store